Customer Centricity Is More Than Offering Good Customer ServiceMany of the companies believe that Customer-centricity is an approach of doing businesses with a focus on providing good customer service…Oct 26, 2020Oct 26, 2020
Knowing Your Customer Is Key To Build Successful Products/BusinessOne might have built innovative products or products with great features, no-one will buy it if they don’t want it or believe they don’t…Mar 23, 2020Mar 23, 2020
Why and How Insurance companies can Digitize Claims Customer JourneyTwo major disruptions, the digital revolution and the Internet of Things (IoT), offer exciting possibilities for companies that are bold…Mar 10, 2020Mar 10, 2020
Business and Product Design — CARS24Our Understanding of existing CARS24 Business model and potential ideas for Cars24 to be the market leader in Pre-Owned car segment.Mar 7, 20191Mar 7, 20191